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View Information about a booking
View Information about a booking

Neko has a popup that allows you to view information about your client and booking with ease.

Melissa avatar
Written by Melissa
Updated over a week ago

Neko has a popup that allows you to view information about your client and booking with ease.

Anywhere you see a booking, tapping it will display the following popup:

The client attached to the booking will appear along with their contact details. Tap your client's name to bring up their client card or tap their contact details to call or email them.

If you are a pet groomer you will be able to see details of the pet and access the pet card by tapping their name.

Booking Status

Here you can cancel the booking or let others know if the client has confirmed, arrived or completed their booking.

Note: If you mark a booking as Confirmed before an automatic booking reminder is due to be sent, a reminder will not be sent.

Information Section

This shows information about the booking including what services are included and if any payments are required.

Payments

Tapping the Payment button will allow you to pay for the booking, refund a booking or see previous transactions associated with the booking. To go directly into the current transaction assigned to the booking, click the Payment Button, if you would like to see more options, click the Down Arrow.

Rooms or Resources

To assign or change Room or Resource Allocations, tap the Service. This will pop up a list of Room or Resources you can assign.

Notes Section

Add notes to the booking so they appear in the client's history. Make sure you tap the Save button once you are happy.
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Photos Section

Tap the upload button to add a photo or document to the booking.
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Forms Section

View any existing forms associated with the booking or tab the Start Form button to add a new form.

Messages Section

View the booking reminders to other messages that have been sent or received for this booking. Click the Message icon to send a booking reminder manually.

History Section

See what's been changed in the booking since it was created. At the time of writing this article, this area is in Beta, which means we are still testing it and also adding new history items that will appear in this area. Currently, it is limited to changes of times and dates of the booking.


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