New Booking Messages

Neko can send a message to your clients when a new booking has been made.

Kate avatar
Written by Kate
Updated over a week ago

Neko can send a message to your clients when a new booking has been made.

To set up a New Booking message, click the Marketing tab and then Marketing Setup or go to https://my.neko.software/Marketing/Setup

Step 1: In the New Booking section, Select Add New Message or edit an existing message.

Step 3: Enter the Details of the message you would like to send.

You can check if the client has received their Reminders messages in their Client Card or under the Booking Popup.


Please Note:

  • Neko can be triggered to send more than one message per booking. If you would like to send another message, please follow the above steps.

  • The Messages are usually sent to the client within 1 hour of a booking being made.

  • Messages will not be sent if the client has Do Not Mail set in their Client Card.

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