Neko can send welcome messages to your clients after their first visit.
To set up a welcome message, click the Marketing tab and then Marketing Setup or go to https://my.neko.software/Marketing/Setup
Step 1: In the Welcome section, Select Add New Message or edit an existing message.
Step 2: Enter the Details of the message you would like to send.
Step 3: Once satisfied with your message settings, click Save.
You can check if the client has received their welcome message in their Client Card under the Communications Setup
Please Note:
Messages are only sent to clients set up in the system within the past 30 days and have had a booking in the past ten days.
The Messages are typically sent to the client to 1-2 hours after their first booking.
Messages will not be sent if the client has Do Not Mail set in their Client Card.