There are 2 ways of processing refunds on Neko. Booking Refund and a Cash Refund.

To do a Booking Refund:

Step 1: Locate the booking and right click and select Booking Refund.


Step 2: Select the refund method of payment and click Complete.


To do a Cash Refund:

Step 1: Click the Transaction tab and select Cash Refund.


Step 2: Search the item you a refunding from the search item list, then select the refund method of payment along with the total amount to be refunded and click Complete.

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