Sometimes you may wonder why Neko is not showing the correct hours on your Online Booking site.

Here are some steps to check to ensure your settings are correct:

  1. Check your opening hours.
    See https://my.neko.software/Admin/OpeningHours
  2. Check your employee's default working hours.
    Select the employee at https://my.neko.software/Employees and select the Default Working Hours section.
  3. Check your rosters.
    See https://my.neko.software/Rosters and select the date in question.

Remember to ensure all hours are correct - Check AM and PM times.

If you have any questions, please contact support and have handy some screen shots of each of the above screens so we can review the details with you.

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