Neko can send a message to your clients when a new booking has been made.

To setup a New Booking message, click the Marketing tab and then Marketing Setup or go to

In the New Booking section, Turn on the New Booking message in the Text/SMS and/or Email section by set the Send Message When Booking is Made or Send Email When Booking is Made to Yes.

You can check if the client has received their welcome message in their Client Card under the Communications Setup

Please Note:

  • The Messages are normally sent to the client within 1 hour of a booking being made.
  • Messages will not be sent if the client has Do Not Mail set in their Client Card.
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