Neko allows you to send and receive communication from your clients, either via email or SMS. This is a convenient feature to ensure you are always up to date with client needs, such as reminders.
To view your messages list:
Step 1: Go to the Marketing page and select Search Messages.
Step 2: The list of inbound messages will appear. This includes all communications from your clients, eg reminders, marketing campaigns etc.
Step 3: On the left side will have tabs for your messages:
- Inbox: This shows all inbound message into Neko. You may reply to the messages by opening the message and selecting Reply.
- Sent: This shows all outbound messages from Neko.
- Queued: These messages are queued to be sent. Once sent they will be moved to the 'sent' folder.
- Cancelled: These shows all cancelled messages.
Hint: If you need to search for a particular message, you may use the 'Search Messages' feature to find your messages.